Smokin’ Rewards is our loyalty program that is all about incentivizing our loyal customers with great perks. Members can earn points to redeem toward menu items, such as Signature Pizzas, starters, desserts, drinks, and more! When you sign up, you’ll get an instant 800 free points, and we’ll gift you a free order of Cinnamon Glazed Knots on your birthday.

Yes, the Smokin’ Oak Pizza app will be available available for download at the Apple App Store™ and the Google Play Store™ on February 26th. You will also be able to sign up for our loyalty program directly in the Smokin’ Oak Pizza mobile app, or online. 

If you order directly from our app or website, you will get the best prices guaranteed. You can save money and avoid service and delivery fees by ordering directly through us. Third party delivery services charge extra fees that we can’t control.  If you are a member of our loyalty program, you can also earn rewards on each purchase by ordering through our website and app rather than third-party services.

Yes, by downloading our app, you’ll be the first to know about our member-only deals every week. Plus, you’ll gain access to secret menu items as soon as you sign up.

Signing up is easy! Simply start by downloading the Smokin’ Oak Pizza mobile app once it becomes available. You will be directed to create your account by entering your name, contact information, birthday, and a credit card to link to your account. Once signed up, you will automatically be rewarded with 800 free points. Points can be used toward our unique/robust rewards marketplace.

Your points will expire after 12 months of inactivity. This means if you don’t make any purchases within 12 months, your points will be removed from your account.

You can redeem your rewards through the mobile app, at any Smokin' Oak Pizza restaurant, and when placing an order online. Rewards cannot be redeemed on third-party ordering sites (e.g., Uber Eats, DoorDash, Grubhub, Postmates, etc.).

Smokin’ Rewards is configured for in-restaurant and online redemption, which means you can redeem rewards if you place an order through the mobile app, online, or visit our restaurant. 

1. Within the app, navigate to the “Rewards” tab. 
2. Click on the reward and then click the 'Redeem in Store' button
3. The app will ask you if you are sure that you want to redeem the reward.
4. Click the 'Continue' button when you are ready.
5. Scan the QR code at the register and it will automatically apply to your order. the reward to a staff member who will apply the reward for you.
6. If you do not use the reward within 1 hour, it will automatically disappear from your account.

1. Within the app or online, add the items you want to purchase to your cart.
2. Click on 'View Cart' in the top right corner.
3. Once in the cart, your rewards will appear at the top of your cart with a grey slider for activation.
4. Find the reward you want to use for the order and select "Apply".
5. This will automatically apply that reward to your cart.
6. Please ensure, if you are redeeming a reward for a free item, you have that item in your cart when you press apply.

You must be a member of The Smokin’ Rewards loyalty program to unlock the Secret Menu. Upon creating your Smokin’ Rewards account, you will automatically gain access to the secret menu, which can be accessed online or in your Smokin’ Oak Pizza app!

Our current policy limits you to one reward redemption per purchase.

Offer valid for one (1) order of Cinnamon Glazed Knots for dine-in or take-out. No purchase is necessary. Valid for 7 days after your birthday at any Smokin’ Oak Pizza. Redeem at smokinoakpizza.com, Smokin’ Oak Pizza rewmobile app, or show your offer to a Team Member at the time of checkout. To redeem online or mobile app, add the Cinnamon Glazed Knots to your cart and apply the reward at checkout. Cannot be combined with any other offers. Offer has no cash value and is not valid with third-party take-out services. Birthday must be provided within the mobile app to receive the Birthday Reward.